ISLAMABAD — The Wafaqi Mohtasib has launched major changes to the Informal Resolution of Disputes (IRD) programme. This initiative aims to expedite grievance resolution through dialogue and mutual understanding, offering a quicker alternative to formal channels.
Enhancements to the IRD Programme
The restructured IRD programme is designed to address disputes swiftly and amicably. It emphasizes resolving issues through consensus rather than traditional formal procedures. This shift reduces reliance on official channels, promoting timely solutions.
Objectives of the Revamped Programme
The revamped IRD programme is expected to significantly improve grievance handling. Key elements include a focus on constructive communication, which is essential for effective solutions. The Wafaqi Mohtasib’s office is committed to enhancing access to justice and streamlining administrative processes for citizens.
