ISLAMABAD — The Wafaqi Mohtasib has initiated significant changes to the Informal Resolution of Disputes (IRD) programme. This revamp is designed to speed up grievance resolution through dialogue and mutual understanding, providing a faster alternative to formal channels.
Enhancements to the IRD Programme
The newly structured IRD programme addresses disputes swiftly and amicably. This method focuses on resolving issues through consensus, moving away from traditional formal procedures. It aims to decrease reliance on official channels, ensuring timely solutions.
Objectives of the Revamped Programme
Officials expect the enhancements to significantly improve grievance handling. Key to this is an emphasis on constructive communication, essential for effective solutions. The Wafaqi Mohtasib’s office remains committed to enhancing access to justice and streamlining administrative processes for citizens.
